The Impact of Internal Communication Transparency and Top Management Support on Employee Performance: A Study at FAST Coffee & Bikewash

Authors

  • Diva naja Universitas Dr Soetomo
  • Andry Herawati Universitas Dr Soetomo
  • Galuh Ajeng Ayuningtyas Universitas Dr Soetomo

DOI:

https://doi.org/10.55927/fjsr.v5i1.2

Keywords:

Internal Communication Transparency, Top Management Support, Employee Performance, Organizational Performance, Service Industry

Abstract

This research attempts to investigate the impact of Internal Communication Transparency and Top Management Support on Employee Performance at FAST Coffee & Bikewash, both partially and simultaneously, and to identify the most dominant variable influencing employee performance. A quantitative methodology was used in this study, utilizing multiple linear regression analysis. The population consisted of all employees and management members, with a total sample of 38 total sampling was used to pick the respondents. Instrument testing, traditional assumption testing, and hypothesis testing with the t-test and F-test were used to examine the data. The results indicate that partially, Internal Communication Transparency and Top Management Support has a positive and significant effect on Employee Performance. Simultaneously, both variables significantly affect Employee Performance

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Published

2026-02-26